Why Privacy Policy
HDM is committed to protecting your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes. We only use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data with your consent, with companies that help HDM fulfill its obligations with you, and then only with partners who share HDM's commitment to protecting your privacy and data. At any time you may contact HDM with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. We strive to protect the security of your personal data by use of appropriate measures and processes. HDM has no desire or intent to infringe on your privacy while using the HomeDesignMaster.com site.
This Privacy Policy ('Policy') embodies our commitment to protecting your privacy, and puts you, the individual, in control of how your personal information is processed. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy.
What This Privacy Policy Covers
This policy covers how HDM treats personal information that HDM collects and receives, including information related to your past use of HDM products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that HDM does not own or control, or to people that HDM does not employ or manage.
HDM only asks for specific types of personal information. In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with purchase and technical support issues or to follow up with you after your visit. It is completely optional for you to participate.
For example, we request information from you when you:
- Register on HDM
- Request a quote
- Place an order Provide feedback in an online survey
- Subscribe to a newsletter or a mailing list
- Request assistance from our consultants
- Fill out a support request
HDM only uses your personal information for specific purposes
The information you provide will be kept confidential and used to support your customer relationship with HDM. Among other things, we want to help you quickly find information on HDM and alert you to product and service changes, special offers, updated information and other new products and services from HDM. Agents or contractors of HDM who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purposes than to carry out the services they are performing for HDM. In any case, HDM will never disclose personal information to third parties extraneous to our services.
You can opt-out of HDM's marketing list at any time
Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only HDM will send you these direct mailings, and we'll send mails less than twice per season. If you do not want to be included on HDM's marketing list, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of HDM's marketing list or update your information.
Internet Commerce
The online store at HDM is designed to give you the industry standard security measures available through your browser called SSL encryption. HDM is committed to data security with respect to information collected on our site. It has always been an HDM practice to contact customers in the event of a potential problem with your purchase or any normal business communication regarding your purchase. But, at any time, we will never ask you for your credit card details, social security number, your passwords, or other secure information. We use PAYPAL or other leading financial service providers like Western Union to process online payment or refunding.
Third-Party Sites
HDM's web site contains links to other web sites that are not operated by HDM; HDM is not responsible for the privacy practices of the web sites that it does not operate. Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. The information practices of those third-party web sites linked to HomeDesignMaster.com are not covered by this privacy statement. You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you're online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, HDM cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
Contact HDM
HDM is the sole operator of HomeDesignMaster.com. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address: customerservice@homedesignmaster.com under the topic: "Privacy Policy Issues"
Changes to This Policy
HDM may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your HDM account or by placing a prominent notice on our site.
Privacy Statement Effective Date: Feb 1, 2008
